1. What services does Uzaz Outsourcing provide?
Uzaz offers customer service, virtual assistance, call support, live chat, and email support to businesses of all sizes.
2. Is Uzaz available 24/7?
Yes, Uzaz provides 24/7 support across all communication channels including voice, email, and live chat.
3. How is Uzaz different from other outsourcing companies?
Uzaz blends tech with a human touch, offers multilingual support, and creates tailor-made solutions for every client.
4. Can I hire a part-time virtual assistant from Uzaz?
Absolutely. Uzaz offers both full-time and part-time virtual assistant services depending on your needs.
5. How secure is my data with Uzaz?
Uzaz complies with international data protection laws like GDPR and uses encrypted communication for data safety.
6. What’s the onboarding process like?
It involves understanding your business, training the team, setting up tools, and starting a trial phase.
7. Can I scale the team as my business grows?
Yes, Uzaz is scalable. You can increase or decrease support agents based on seasonal or business needs.
8. Does Uzaz provide tech support too?
Yes, they offer basic technical support, especially for SaaS platforms and eCommerce tools.
9. Are Uzaz’s agents fluent in English?
Yes, and they also offer support in other major languages including Spanish and French.
10. How do I get started with Uzaz?
Simply visit their official website and request a consultation or a free trial.